ADVANCED HEALTH TECHNICIAN (TELEHEALTH CLINICAL)
This position functions above the full performance level for the Health Technician (Telehealth Clinical) position and serves in an advanced role. The incumbent performs a full range of duties and is responsible for day-to-day operation of telehealth services at the assigned location and between the assigned location and remote sites of care as well as participating in the programmatic development and advanced support of the facility-wide telehealth program. The incumbent is expected to be able to exercise independent judgement and will often provide guidance to less experienced staff members and will require minimal direct supervision. This advanced position functions above the full performance level and therefore requires the performance of higher-level duties which must consist of significant scope, complexity (difficulty) and range of variety and be performed by the incumbent at least 25% of the time. Work Schedule:
Monday - Friday 8:
00 am - 4:
30 pm Financial Disclosure Report:
Not required Travel:
Place of duty will be located in Tyler,TX, though travel to other VA facilities within VANTHCS, including Bonham, Dallas, Decatur, Denton, Ft Worth, Grand Prairie, Greenville, Plano, Polk St, Sherman & Tyler may be required for patient care cross coverage.TRAVEL REQUIRED (25% or Greater). To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/21/2019. YOU MUST SUBMIT THE SF-50 THAT CLEARLY SHOWS YOU MEET THE TIME-IN-GRADE REQUIREMENT AND THAT YOU ARE A CURRENT, PERMANENT VA EMPLOYEE. FAILURE TO DO SO WILL HINDER YOUR ABILITY TO ADVANCE IN THE APPLICATION PROCESS. NO ASSUMPTIONS WILL BE MADE REGARDING STATUS OR TIME-IN-GRADE. NOTE:
AN AWARD SF-50 WILL NOT BE ACCEPTABLE. Basic Requirements:
United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education
Experience:
One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician. OR Education:
Four academic years above high school leading to a bachelor's degree with courses related to the occupation. OR Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples are listed below:
(a) Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; or (b) Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces. AND; Specialized
Experience:
One year of specialized experience equivalent to the next lower grade level of GS-6 is required. Specialized experience includes but is not limited to work such as:
screening patients for Telehealth modality; referring patients that do not meet established criteria to appropriate care; communicating effectively with administrative and professional staff; performing imaging duties in accordance with VHA national telehealth guidelines such as:
capture and transmission of clinical images and/or data; generate consults according to telehealth specialty; transmit images or clinical data to the electronic medical record; provide patient education regarding general anatomy, disease processes and prevention; analyze work flow to determine potential problem areas and recommend corrective action to improve coordination between various units/facilities; work out process issues, equipment needs, problems, data collection and any other logistical issues with the Telehealth Coordinator; Conducting routine inventories and consistently tracking location/status of Telehealth technology; communicate with National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of replacement equipment as necessary. NOTE:
Failure to submit required documents may result in ineligibility. Grade Determinations
Experience:
One year of specialized experience equivalent to the next lower grade level. AND; Demonstrated Knowledge, Skills, and Abilities:
In addition to the experience above, the candidate must demonstrate all the the following KSAs. Ability to use independent technical judgment to analyze, evaluate and resolve problems. Knowledge of quality control and assurance procedures and principles of performance improvement. Ability to function effectively between competing priorities. Knowledge of proper maintenance and troubleshooting of telehealth equipment. Ability to work with a team to provide technical guidance, plan, organize and coordinate activities of a health technician in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work. Ability to assist in Health Technician (Telehealth Clinical) development, outcome management and strategic planning. Ability to perform successful knowledge transfer regarding the use of telehealth technologies. References:
Basic Requirements provided in VA Handbook 5005, Part II, Appendix G(50), paragraph 3.The full performance level of this vacancy is GS-7 The actual grade at which an applicant may be selected for this vacancy is in the GS-7. Physical Requirements:
The work requires some physical exertion such as prolonged periods of standing, bending, reaching, crouching, stooping, stretching and lifting moderately heavy items such as manuals, record boxes, equipment or assisting patients. The work requires above average agility and dexterity.
Estimated Salary: $20 to $28 per hour based on qualifications.
Monday - Friday 8:
00 am - 4:
30 pm Financial Disclosure Report:
Not required Travel:
Place of duty will be located in Tyler,TX, though travel to other VA facilities within VANTHCS, including Bonham, Dallas, Decatur, Denton, Ft Worth, Grand Prairie, Greenville, Plano, Polk St, Sherman & Tyler may be required for patient care cross coverage.TRAVEL REQUIRED (25% or Greater). To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/21/2019. YOU MUST SUBMIT THE SF-50 THAT CLEARLY SHOWS YOU MEET THE TIME-IN-GRADE REQUIREMENT AND THAT YOU ARE A CURRENT, PERMANENT VA EMPLOYEE. FAILURE TO DO SO WILL HINDER YOUR ABILITY TO ADVANCE IN THE APPLICATION PROCESS. NO ASSUMPTIONS WILL BE MADE REGARDING STATUS OR TIME-IN-GRADE. NOTE:
AN AWARD SF-50 WILL NOT BE ACCEPTABLE. Basic Requirements:
United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education
Experience:
One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician. OR Education:
Four academic years above high school leading to a bachelor's degree with courses related to the occupation. OR Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples are listed below:
(a) Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; or (b) Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces. AND; Specialized
Experience:
One year of specialized experience equivalent to the next lower grade level of GS-6 is required. Specialized experience includes but is not limited to work such as:
screening patients for Telehealth modality; referring patients that do not meet established criteria to appropriate care; communicating effectively with administrative and professional staff; performing imaging duties in accordance with VHA national telehealth guidelines such as:
capture and transmission of clinical images and/or data; generate consults according to telehealth specialty; transmit images or clinical data to the electronic medical record; provide patient education regarding general anatomy, disease processes and prevention; analyze work flow to determine potential problem areas and recommend corrective action to improve coordination between various units/facilities; work out process issues, equipment needs, problems, data collection and any other logistical issues with the Telehealth Coordinator; Conducting routine inventories and consistently tracking location/status of Telehealth technology; communicate with National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of replacement equipment as necessary. NOTE:
Failure to submit required documents may result in ineligibility. Grade Determinations
Experience:
One year of specialized experience equivalent to the next lower grade level. AND; Demonstrated Knowledge, Skills, and Abilities:
In addition to the experience above, the candidate must demonstrate all the the following KSAs. Ability to use independent technical judgment to analyze, evaluate and resolve problems. Knowledge of quality control and assurance procedures and principles of performance improvement. Ability to function effectively between competing priorities. Knowledge of proper maintenance and troubleshooting of telehealth equipment. Ability to work with a team to provide technical guidance, plan, organize and coordinate activities of a health technician in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work. Ability to assist in Health Technician (Telehealth Clinical) development, outcome management and strategic planning. Ability to perform successful knowledge transfer regarding the use of telehealth technologies. References:
Basic Requirements provided in VA Handbook 5005, Part II, Appendix G(50), paragraph 3.The full performance level of this vacancy is GS-7 The actual grade at which an applicant may be selected for this vacancy is in the GS-7. Physical Requirements:
The work requires some physical exertion such as prolonged periods of standing, bending, reaching, crouching, stooping, stretching and lifting moderately heavy items such as manuals, record boxes, equipment or assisting patients. The work requires above average agility and dexterity.
- Department:
0640 Health Aid And Technician - Salary Range:
$45,158 to $58,707 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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