Health Technician (Telehealth Clinical)
The Health Technician (Telehealth Clinical) performs the following duties but are not limited to:
Supports clinical telehealth encounters for both the patient and provider locations by serving as the telepresenter within scope of practice. Functions as an imager and clinical data manager for telehealth store and forward applications. Manages real time clinical telehealth events, providing established instructions for patients, and providing technical and administrative support of telehealth operations. Provides technical support to end-users, scheduling simple and complex intra-facility and inter-facility telehealth appointments. Installs, configures, maintains, and troubleshoots technology. Performs a variety of program support duties as assigned. Work Schedule:
Full-time, 40 hours per week. Monday through Friday, 8:
00 am to 4:
30 pm. Financial Disclosure Report:
Not required. Important Note:
This duty location is not covered by the Dallas Locality Rate. The Pay Scale used for this location is the REST OF UNITED STATES (Consisting of those portions of the United States and its territories and possessions as listed in 5 CFR 591.205 not located within another locality pay area.). To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Basic Requirements:
United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience. One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician. OR Education. Four academic years above high school leading to a bachelor's degree with courses related to the occupation. OR Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples are listed below:
(a) Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; or (b) Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces. Grade Determinations:
Health Technician (Telehealth Clinical), GS-6 (Full Performance Level) (1) Experience. One year of experience equivalent to the next lower grade level (2) Demonstrated Knowledge, Skills, and Abilities (KSA). In addition to the experience above, the candidate must demonstrate all of the following KSAs. (a) Comprehensive knowledge of computer systems and programs to perform a variety of tasks. (b) Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education. (c) Ability to provide and receive guidance and technical direction. (d) Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments. (e) Ability to read, interpret, and apply complex written instructions. (f) Knowledge of general clinical policies and procedures in a healthcare environment. (g) Skilled in the use of telehealth technologies for the facilitation of telehealth clinical encounters. References:
VA HANDBOOK 5005/96 PART II APPENDIX G50 FEBRUARY 7, 2018. The full performance level of this vacancy is 06. Physical Requirements:
The work requires some physical exertion such as prolonged periods of standing, bending, reaching, crouching, stooping, stretching, and lifting moderately heavy items such as manuals, record boxes, equipment or assisting patients. The work requires above average agility and dexterity. The incumbent may be required to travel between VA and/or Non-VA clinical care sites and possession of a valid driver's license may be required.
Estimated Salary: $20 to $28 per hour based on qualifications.
Supports clinical telehealth encounters for both the patient and provider locations by serving as the telepresenter within scope of practice. Functions as an imager and clinical data manager for telehealth store and forward applications. Manages real time clinical telehealth events, providing established instructions for patients, and providing technical and administrative support of telehealth operations. Provides technical support to end-users, scheduling simple and complex intra-facility and inter-facility telehealth appointments. Installs, configures, maintains, and troubleshoots technology. Performs a variety of program support duties as assigned. Work Schedule:
Full-time, 40 hours per week. Monday through Friday, 8:
00 am to 4:
30 pm. Financial Disclosure Report:
Not required. Important Note:
This duty location is not covered by the Dallas Locality Rate. The Pay Scale used for this location is the REST OF UNITED STATES (Consisting of those portions of the United States and its territories and possessions as listed in 5 CFR 591.205 not located within another locality pay area.). To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Basic Requirements:
United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience. One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician. OR Education. Four academic years above high school leading to a bachelor's degree with courses related to the occupation. OR Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples are listed below:
(a) Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; or (b) Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces. Grade Determinations:
Health Technician (Telehealth Clinical), GS-6 (Full Performance Level) (1) Experience. One year of experience equivalent to the next lower grade level (2) Demonstrated Knowledge, Skills, and Abilities (KSA). In addition to the experience above, the candidate must demonstrate all of the following KSAs. (a) Comprehensive knowledge of computer systems and programs to perform a variety of tasks. (b) Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education. (c) Ability to provide and receive guidance and technical direction. (d) Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments. (e) Ability to read, interpret, and apply complex written instructions. (f) Knowledge of general clinical policies and procedures in a healthcare environment. (g) Skilled in the use of telehealth technologies for the facilitation of telehealth clinical encounters. References:
VA HANDBOOK 5005/96 PART II APPENDIX G50 FEBRUARY 7, 2018. The full performance level of this vacancy is 06. Physical Requirements:
The work requires some physical exertion such as prolonged periods of standing, bending, reaching, crouching, stooping, stretching, and lifting moderately heavy items such as manuals, record boxes, equipment or assisting patients. The work requires above average agility and dexterity. The incumbent may be required to travel between VA and/or Non-VA clinical care sites and possession of a valid driver's license may be required.
- Department:
0640 Health Aid And Technician - Salary Range:
$37,843 to $49,200 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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